Privacy Policy
Noble Dragons (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nobledragons.com and make purchases from us.
Important: By using our website, you agree to the collection and use of information in accordance with this policy. You must be at least 18 years of age to use our services.
1. Information We Collect
Personal Information
When you place an order or interact with our website, we may collect the following personal information:
- Contact Information: Name, email address, phone number
- Shipping Information: Delivery address, city, state/province, postal code, country
- Payment Information: Payment is processed through Coinbase Onramp or other cryptocurrency payment processors. We do not store your complete payment details or wallet information on our servers.
- Order Information: Products purchased, order history, transaction details
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Date and time of visits
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and ship your orders, send order confirmations, and provide tracking information
- Customer Service: To respond to your inquiries, requests, and provide support
- Communication: To send important updates about your orders, shipping status, and delivery notifications
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Fraud Prevention: To detect and prevent fraudulent transactions and protect against illegal activities
- Website Improvement: To analyze usage patterns and improve our website functionality and user experience
3. Payment Processing
We accept payments through the following methods:
- Coinbase Onramp: When you pay via Coinbase Onramp, your payment information is processed directly by Coinbase. We receive only the information necessary to fulfill your order. Coinbase's privacy policy governs the use of your payment information: Coinbase Privacy Policy
- Cryptocurrency: For cryptocurrency payments, transactions are processed through third-party payment processors. We do not store your cryptocurrency wallet information.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
Google Analytics
We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information such as how often you visit our site, which pages you view, and what other sites you visited before coming to our site. We use this information to improve our website and services.
Google's ability to use and share information collected by Google Analytics is restricted by the Google Privacy Policy.
Essential Cookies
We use essential cookies that are necessary for the website to function properly, including:
- Session management
- Shopping cart functionality
- Theme preferences (light/dark mode)
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We share information with shipping carriers (FedEx, USPS) to deliver your orders and with payment processors to complete transactions
- Legal Requirements: We may disclose information if required by law, court order, or government request
- Business Protection: To protect our rights, privacy, safety, or property, and that of our customers and the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
6. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain records for tax and accounting purposes
Order records are typically retained for 7 years for tax and legal compliance purposes.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure payment processing through trusted third-party providers
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-out: Opt out of marketing communications at any time
To exercise any of these rights, please contact us at support@nobledragons.com.
9. International Data Transfers
We ship products internationally and may transfer your information to countries outside your country of residence. When we do so, we take appropriate measures to ensure your information is protected in accordance with this Privacy Policy and applicable laws.
10. Children's Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Email: support@nobledragons.com
- Website: nobledragons.com
We will respond to your inquiry within a reasonable timeframe.