Privacy Policy

Noble Dragons (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nobledragons.com and make purchases from us.

1. Information We Collect

Personal Information

When you place an order or interact with our website, we may collect the following personal information:

• Contact Information: Name, email address, phone number
• Shipping Information: Delivery address, city, state/province, postal code, country
• Payment Information: Payment card transactions are processed by Stripe, Inc. We do not store your complete payment card details on our servers.
• Order Information: Products purchased, order history, transaction details

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visits

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and ship your orders, send order confirmations, and provide tracking information
• Customer Service: To respond to your inquiries, requests, and provide support
• Communication: To send important updates about your orders, shipping status, and delivery notifications
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Fraud Prevention: To detect and prevent fraudulent transactions and protect against illegal activities
• Website Improvement: To analyze usage patterns and improve our website functionality and user experience

3. Payment Processing

We use the following payment processors:

Stripe (Credit/Debit Cards)

We use Stripe for payment processing. Stripe may collect personal data including via cookies and similar technologies. The personal data Stripe collects may include transactional data and identifying information about devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection and prevention. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

When you make a purchase, Stripe processes your payment card information directly. We receive only the information necessary to fulfill your order (such as confirmation of payment and the last four digits of your card).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information such as how often you visit our site, which pages you view, and what other sites you visited before coming to our site. We use this information to improve our website and services.

Google's ability to use and share information collected by Google Analytics is restricted by the Google Privacy Policy.

Stripe.js and Payment Cookies

Our website uses Stripe.js, which sets cookies and collects device information to enable payment processing and fraud detection. Stripe may collect information including device characteristics, browser type, IP address, and behavioral signals even before a purchase is completed. This data is used by Stripe for fraud prevention and to improve its services. For details on Stripe's cookie usage, see Stripe's Privacy Policy.

Essential Cookies

We use essential cookies that are necessary for the website to function properly, including:

• Session management
• Shopping cart functionality
• Theme preferences (light/dark mode)
• Payment fraud detection (Stripe)

Cookie Categories

We use the following categories of cookies:

• Essential Cookies: Required for the website to function, including session management, shopping cart, Stripe fraud detection, and theme preferences. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings to enhance your browsing experience.
• Analytics Cookies: Help us understand how visitors interact with our website through services like Google Analytics.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share information with shipping carriers (FedEx, USPS) to deliver your orders and with our payment processor Stripe, Inc. to complete transactions and prevent fraud
• Legal Requirements: We may disclose information if required by law, court order, or government request
• Business Protection: To protect our rights, privacy, safety, or property, and that of our customers and the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain records for tax and accounting purposes

Order records are typically retained for 7 years for tax and legal compliance purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure payment processing through trusted third-party providers
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-out: Opt out of marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

California Residents (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions
• Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. Noble Dragons does not sell personal information to third parties.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

European Economic Area Residents (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill your orders and provide our services
• Legitimate Interest: Processing for fraud prevention, security, and improving our services
• Consent: Where you have given consent for specific processing activities, such as marketing communications
• Legal Obligation: Processing required to comply with applicable laws

You have additional rights including the right to data portability, the right to restrict processing, and the right to lodge a complaint with your local data protection authority.

Opt-Out of Non-Essential Cookies

You can opt out of non-essential cookies by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Essential cookies (including those required for payment processing and fraud detection) cannot be disabled as they are necessary for the website to function.

9. International Data Transfers

We ship products internationally and may transfer your information to countries outside your country of residence. When we transfer data internationally, we implement appropriate safeguards to protect your information. Our payment processor, Stripe, uses Standard Contractual Clauses (SCCs) and participates in the EU-US Data Privacy Framework for transfers of personal data from the EEA to the United States. For more information, see Stripe's privacy documentation.

10. Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +1 (408) 592-9354
• Address: 2106 House Ave, Suite 605, Cheyenne, WY 82001, United States
• Website: nobledragons.com

We will respond to your inquiry within a reasonable timeframe.