Terms of Service
Welcome to Noble Dragons. These Terms of Service (“Terms”) govern your use of our website nobledragons.com (“Website”) and your purchase of products from us. By accessing our Website or placing an order, you agree to be bound by these Terms.
Please read these Terms carefully before using our Website or making a purchase. By using our Website, you confirm that you are at least 18 years of age and agree to these Terms.
1. Acceptance of Terms
By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website or purchase our products.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes acceptance of the modified Terms.
2. Eligibility
You must be at least 18 years of age to use our Website and purchase products from Noble Dragons. By using our Website and placing an order, you represent and warrant that:
- You are at least 18 years old
- You have the legal capacity to enter into a binding agreement
- You are not prohibited from purchasing or receiving our products under any applicable laws
- All information you provide is accurate and complete
3. Products and Descriptions
We strive to provide accurate descriptions and images of our premium tea products. However:
- Colors and appearances may vary slightly due to monitor settings and natural product variations
- Product weights are approximate and may vary slightly
- We reserve the right to modify product descriptions, prices, and availability without notice
- All products are subject to availability
Our teas are natural agricultural products, and minor variations in color, aroma, and taste between batches are normal and expected.
Our product descriptions are for informational purposes only. We make no health claims about our teas. Noble Dragons products are not intended to diagnose, treat, cure, or prevent any disease.
4. Pricing and Payment
Pricing
- All prices are displayed in US Dollars (USD)
- Prices are subject to change without notice
- We reserve the right to correct pricing errors
- Promotional prices are valid only during the specified promotional period
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: We accept Visa, Mastercard, American Express, and Discover. Payment card transactions are processed by Stripe, Inc. on our behalf. By submitting your card information, you authorize Stripe to process the payment.
Charges will appear as “ALEX WU NOBLE DRAGONS” on your card statement.
By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the full order amount, including applicable taxes and shipping.
5. Orders and Order Acceptance
Placing an order on our Website constitutes an offer to purchase our products. We reserve the right to accept or decline any order for any reason, including but not limited to:
- Product unavailability
- Errors in pricing or product information
- Suspected fraudulent activity
- Shipping restrictions to your location
- Failure to meet eligibility requirements
An order is not accepted until we send you an order confirmation email. We may cancel orders even after confirmation if we discover errors or issues.
6. Shipping
Please refer to our Shipping Policy for detailed information about:
- Processing times
- Shipping methods and carriers
- Delivery timeframes
- International shipping
- Shipping restrictions and excluded countries
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
7. Refund and Return Policy
We offer a 30-day return policy for unopened and sealed products. If you are not satisfied with your purchase, you may request a return within 30 days of delivery. Products must be in their original, unopened packaging. For complete details, please see our Refund Policy.
We also provide coverage for:
- Products that arrive damaged during shipping
- Products that are materially different from what was ordered
- Products with manufacturing defects
Contact us within 48 hours of delivery for these issues.
Refunds are processed to your original payment method. Card refunds are processed by Stripe and typically take 5-10 business days to appear on your statement.
8. Dispute Resolution
You have the right to dispute any charge on your credit or debit card statement with your card issuer. We respect this right and will cooperate with any investigation.
However, we encourage you to contact us first at [email protected] before filing a dispute with your bank. We are committed to resolving issues quickly and fairly, and contacting us directly often results in a faster resolution.
9. Intellectual Property
All content on our Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Noble Dragons or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Copy, reproduce, or distribute any content without our written permission
- Use our trademarks or logos without authorization
- Modify, create derivative works from, or reverse engineer any content
- Use our content for commercial purposes without permission
10. User Conduct
When using our Website, you agree not to:
- Violate any applicable laws or regulations
- Provide false or misleading information
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Website
- Use automated systems to access the Website without permission
- Engage in any activity that could harm our business or reputation
- Use the Website to transmit malware or harmful code
11. Disclaimer of Warranties
OUR WEBSITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Implied warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of information
We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOBLE DRAGONS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Any damages arising from your use of or inability to use our Website or products
- Any third-party conduct or content
Our total liability for any claim arising from these Terms or your use of our Website shall not exceed the amount you paid for the specific product giving rise to the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless Noble Dragons and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use of our Website
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or transmit through the Website
14. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites. Accessing third-party links is at your own risk.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of laws principles. Any disputes arising from these Terms or your use of our Website shall be resolved in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of such courts.
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Noble Dragons regarding your use of our Website and purchase of our products.
18. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: [email protected]
- Phone: +1 (408) 592-9354
- Address: 2106 House Ave, Suite 605, Cheyenne, WY 82001, United States
- Website: nobledragons.com